Question 1

Which one of the following conclusions was drawn by the experimenters from the bank wiring observation room experiment?

Accepted Answer

A)  The subjects did not find working in the test room enjoyable.
B)  Human factors within organizations could significantly influence production.
C)  Members of the work group pressured one another to work harder so that each group member would receive more pay.
D)  Improved working conditions resulted in increased production.
E)  Social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.F) B) and C)
G) A) and E)

Question 2

Gene Co.,a pharmaceutical company,directs its management to increase production through an understanding of people.The company believes that if managers understand their people and adapt their organizations to them,organizational success will follow.Which management approach is Gene Co.adopting in this scenario?

Accepted Answer

A)  system approach
B)  management science approach
C)  classical approach
D)  contingency approach
E)  behavioral approachF) None of the above
G) A) and E)

Question 3

According to Abraham Maslow,managers must understand the following needs of organization members: physiological,safety,social,esteem,and ________.

Accepted Answer

A)  motivational
B)  leadership
C)  monetary
D)  self-actualization
E)  intrinsicF) B) and C)
G) A) and D)

Question 4

Which of the following statements is true for the management science approach?

Accepted Answer

A)  It is only suitable for management problems with a small number of variables.
B)  The use of behavioral models to investigate the decision situation is typical in management science applications.
C)  Management science techniques are not suited for analyzing quantifiable factors.
D)  Management science techniques decrease the effectiveness of managers in decision making.
E)  Management science applications generally use economic implications as guidelines for making a particular decision.F) C) and D)
G) C) and E)

Question 5

Abraham Maslow was a major contributor to the human relations movement in management.

Accepted Answer

A) True 
 B)False

Question 6

The management science approach suggests that managers can best improve their organizations by ________.

Accepted Answer

A)  using the scientific method and mathematical techniques to solve operational problems
B)  understanding the physiological,safety,social,esteem,and self-actualization needs of organization members
C)  providing wage incentives to workers exceed their target production
D)  reducing the number of steps involved in performing a particular task
E)  making sure that all employees are treated as equally as possibleF) A) and E)
G) B) and E)

Question 7

The behavioral science approach suggests that managers can best improve their organizations by using the scientific method and mathematical techniques to solve operational problems.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following conclusions was drawn by the experimenters from the relay assembly test room experiments of the Hawthorne studies?

Accepted Answer

A)  The subjects did not find working in the test room enjoyable.
B)  There is no consistent relationship between productivity and lighting intensity.
C)  Subjects continued to show decreased production under all lighting conditions.
D)  Worker productivity increased with higher light intensity than lower light intensity.
E)  Worker productivity increased with lower light intensity than higher light intensity.F) A) and B)
G) All of the above

Question 9

The classical approach to management recommends that ________.

Accepted Answer

A)  managers enhance organizational success by building appropriate relationships with people
B)  managers improve their organizations by using the scientific method and mathematical techniques to solve operational problems
C)  managers continually strive to increase organizational efficiency to increase production
D)  what managers do in practice depends on,or is contingent upon,a given set of circumstances
E)  to fully understand the operation of an entity,the entity must be viewed as a systemF) C) and D)
G) D) and E)

Question 10

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought.The management writers who participated in this effort are considered the pioneers of management study.

Accepted Answer

A)  behavioral
B)  management science
C)  classical
D)  contingency
E)  systemF) A) and D)
G) A) and C)

Question 11

The use of three sources of information - classical,behavioral,and management science approaches - to analyze the management system is referred to as triangular management.

Accepted Answer

A) True 
 B)False

Question 12

In the scientific approach to management advocated by management science researchers,after using a model to deduce how the system will behave under conditions,researchers must ________.

Accepted Answer

A)  observe the workings of the parts of the system
B)  separate the system into its component parts
C)  construct a generalized framework of the system
D)  observe the system whose behavior must be explained
E)  test the model by performing an experiment on the actual systemF) C) and D)
G) A) and D)

Question 13

Which one of the following approaches has its origin in World War II,when scientists were asked to help the military solve complex operational problems?

Accepted Answer

A)  classical approach
B)  operations research approach
C)  behavioral approach
D)  human relations approach
E)  systems approachF) B) and D)
G) A) and B)

Question 14

A synthesis of classically based information,behaviorally based information,and management science-based information is critical to effective use of the ________.

Accepted Answer

A)  management system
B)  operations system
C)  science approach
D)  classical approach
E)  behavioral approachF) D) and E)
G) None of the above

Question 15

Henri Fayol was more aware of the human side of production.According to him,the interests of one person should take priority over the interests of the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 16

D&B Inc.conducted a review of its organizational practices and concluded that changes to the current system would result in increased efficiency.The company proposed a change in work timings and remuneration policies and implemented it for a trial period.When the employees were surveyed by their managers to discover their reaction to the changes,most employees noted that the new system boosted productivity,though a few reported that accommodating to the new system was difficult.However,management decided to go ahead and implement the new system.The actions of the management can be explained by Fayol's principle of ________.

Accepted Answer

A)  unity of command and direction
B)  lowering the importance of the subordinate role
C)  subordination of the individual to the general interest
D)  specialization of work
E)  esprit de corpsF) A) and E)
G) B) and D)

Question 17

F.W.Taylor's approach was unpopular with workers and unions because they feared that reengineering their jobs would lead to ________.

Accepted Answer

A)  lower piecework rates
B)  a decrease in productivity
C)  workers losing their jobs
D)  longer work days
E)  an increase in qualityF) A) and D)
G) B) and D)

Question 18

Hawthorne study results helped managers to see that ________.

Accepted Answer

A)  better working conditions are subject to the managers' discretion
B)  reducing each work task to the most basic movements improves worker efficiency
C)  worker bonuses for overproduction helped increase productivity
D)  the best way to increase productivity was to set a good piece-rate system
E)  understanding what motivates employees is a critical part of being a managerF) B) and D)
G) A) and D)

Question 19

To use which of the following resources of the organization,in a best way,did Fayol present work specialization?

Accepted Answer

A)  human
B)  capital
C)  monetary
D)  material
E)  technologicalF) A) and C)
G) B) and D)

Question 20

The contingency approach is based on the premise that there is one best way to solve a management problem in all organizations.

Accepted Answer

A) True 
 B)False

Exam 2: Managing

The behavioral science approach suggests that managers can best improve their organizations by using the scientific method and mathematical techniques to solve operational problems.

Correct Answer
verified

Which one of the following conclusions was drawn by the experimenters from the bank wiring observation room experiment?

Correct Answer
verified

Correct Answer
verified

Abraham Maslow was a major contributor to the human relations movement in management.

Correct Answer
verified

Henri Fayol was more aware of the human side of production.According to him,the interests of one person should take priority over the interests of the organization as a whole.

Correct Answer
verified

F.W.Taylor's approach was unpopular with workers and unions because they feared that reengineering their jobs would lead to ________.

Correct Answer
verified

A synthesis of classically based information,behaviorally based information,and management science-based information is critical to effective use of the ________.

Correct Answer
verified

Which one of the following approaches has its origin in World War II,when scientists were asked to help the military solve complex operational problems?

Correct Answer
verified

Correct Answer
verified

To use which of the following resources of the organization,in a best way,did Fayol present work specialization?

Correct Answer
verified

Which of the following statements is true for the management science approach?

Correct Answer
verified

The contingency approach is based on the premise that there is one best way to solve a management problem in all organizations.

Correct Answer
verified

Hawthorne study results helped managers to see that ________.

Correct Answer
verified

In the scientific approach to management advocated by management science researchers,after using a model to deduce how the system will behave under conditions,researchers must ________.

Correct Answer
verified

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought.The management writers who participated in this effort are considered the pioneers of management study.

Correct Answer
verified

The classical approach to management recommends that ________.

Correct Answer
verified

According to Abraham Maslow,managers must understand the following needs of organization members: physiological,safety,social,esteem,and ________.

Correct Answer
verified

The use of three sources of information - classical,behavioral,and management science approaches - to analyze the management system is referred to as triangular management.

Correct Answer
verified

Which of the following conclusions was drawn by the experimenters from the relay assembly test room experiments of the Hawthorne studies?

Correct Answer
verified

The management science approach suggests that managers can best improve their organizations by ________.

Correct Answer
verified

Exam 2: Managing

The behavioral science approach suggests that managers can best improve their organizations by using the scientific method and mathematical techniques to solve operational problems.

Correct AnswerverifiedShow Answer

Which one of the following conclusions was drawn by the experimenters from the bank wiring observation room experiment?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Abraham Maslow was a major contributor to the human relations movement in management.

Correct AnswerverifiedShow Answer

Henri Fayol was more aware of the human side of production.According to him,the interests of one person should take priority over the interests of the organization as a whole.

Correct AnswerverifiedShow Answer

F.W.Taylor's approach was unpopular with workers and unions because they feared that reengineering their jobs would lead to ________.

Correct AnswerverifiedShow Answer

A synthesis of classically based information,behaviorally based information,and management science-based information is critical to effective use of the ________.

Correct AnswerverifiedShow Answer

Which one of the following approaches has its origin in World War II,when scientists were asked to help the military solve complex operational problems?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

To use which of the following resources of the organization,in a best way,did Fayol present work specialization?

Correct AnswerverifiedShow Answer

Which of the following statements is true for the management science approach?

Correct AnswerverifiedShow Answer

The contingency approach is based on the premise that there is one best way to solve a management problem in all organizations.

Correct AnswerverifiedShow Answer

Hawthorne study results helped managers to see that ________.

Correct AnswerverifiedShow Answer

In the scientific approach to management advocated by management science researchers,after using a model to deduce how the system will behave under conditions,researchers must ________.

Correct AnswerverifiedShow Answer

The ________ approach to management was the product of the first concentrated effort to develop a body of management thought.The management writers who participated in this effort are considered the pioneers of management study.

Correct AnswerverifiedShow Answer

The classical approach to management recommends that ________.

Correct AnswerverifiedShow Answer

According to Abraham Maslow,managers must understand the following needs of organization members: physiological,safety,social,esteem,and ________.

Correct AnswerverifiedShow Answer

The use of three sources of information - classical,behavioral,and management science approaches - to analyze the management system is referred to as triangular management.

Correct AnswerverifiedShow Answer

Which of the following conclusions was drawn by the experimenters from the relay assembly test room experiments of the Hawthorne studies?

Correct AnswerverifiedShow Answer

The management science approach suggests that managers can best improve their organizations by ________.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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