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"Mission Possible" is a non-profit retail store that sells gift items made by artisans from over thirty different underdeveloped countries.This store provides employment to impoverished third world craftspeople and markets their handiwork at a fair price.The store defines its market segment as people who believe in helping others and who feel good about helping others whenever possible.The store uses ____ segmentation.


A) demographic
B) psychographic
C) geodemographic
D) ethnic
E) geographic

F) B) and D)
G) B) and C)

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Verbal expressions of an attitude are called ____________________.

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Which of the following can be used to measure knowledge of an advertisement?


A) Unaided recall
B) Aided recall
C) Recognition
D) Both a and b.
E) a,b,and c.

F) A) and B)
G) A) and C)

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E

A person's ____________________ refer to the individual's anticipated or planned future behavior.

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In assessing awareness,a marketer might be interested in knowledge of


A) the product itself.
B) where the product is available.
C) what the product is used for.
D) the price of the product.
E) All of the above.

F) C) and D)
G) A) and B)

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A method of data collection in which the situation of interest in watched and the relevant facts,actions,or behaviors are recorded is called ____________________.

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observations

When used in psychographic analysis,"AIO" refers to a consumer's


A) attitudes,interests,and opinions.
B) activities,intentions,and opinions.
C) activities,interests,and opinions.
D) attitudes,intentions,and orientations.
E) activities,intelligence,and opinions.

F) A) and D)
G) B) and E)

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John's purchase behavior is influenced by his hobbies of golf,working out,and fishing;his interest in cars,music,and travel;and his deeply held political beliefs on immigration and his opinions on saving the environment.All of these things are part of the personal influence factor called


A) attitude.
B) personality.
C) beliefs.
D) lifestyle.
E) demographics.

F) A) and E)
G) C) and D)

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Which of the following pieces of information would NOT be relevant for the behavior "checklist?"


A) A consumer purchases product X once a week.
B) Product X is usually bought in supermarkets.
C) Product X is packaged in such a way as to allow for ease of handling and disposal.
D) Product X is purchased during the Christmas season.
E) Product X is purchased by teenagers.

F) D) and E)
G) A) and C)

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Which of the following is NOT a key dimension of behavior that should be measured by the researcher?


A) How much?
B) Where?
C) In what situation?
D) Who?
E) Why?

F) B) and D)
G) A) and B)

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Observational data have the advantage over communication data in which of the following categories?


A) Objectivity,cost,and speed
B) Cost and versatility
C) Objectivity and speed
D) Speed and versatility
E) Objectivity and accuracy

F) All of the above
G) C) and E)

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Which of the following is NOT an advantage of the communication method in comparison to the observation method of data collection?


A) Accuracy
B) Cost
C) Speed
D) Versatility
E) They are all advantages of the communication method.

F) D) and E)
G) B) and D)

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A general advantage of the questionnaire approach over the observational approach is its versatility or wide scope.

A) True
B) False

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When marketers speak of a person's awareness of an advertisement or product awareness,they are


A) referring to two completely unrelated processes.
B) focusing on the individual's knowledge¾there is a sort of awareness-knowledge interchangeability,at least as measured.
C) focusing on the individual's awareness which is in no way related to his or her knowledge.
D) concerned with the resultant change in the individual's feelings and/or motivations in relation to the product as a result of the advertisement.
E) referring to the person's intention to buy the advertised product.

F) A) and D)
G) C) and D)

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Which of the following is the best way to measure knowledge of an advertisement?


A) Measurement of motives
B) Observation of purchase behavior
C) Recognition
D) Use of magazine subscription data
E) A written test over the ad copy

F) B) and E)
G) C) and D)

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If a researcher is interested in investigating whether or not consumers like,are or not interested in a new package for Kellogg's Corn Flakes,the researcher should focus on measuring


A) motivation.
B) intention.
C) attitude.
D) personality.
E) demographics.

F) None of the above
G) B) and D)

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C

____________________ refers to an individual's overall evaluation of something.

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An opinion is an individuals overall evaluation of something.

A) True
B) False

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The ability of a data collection technique to provide many types of primary data is known as


A) breadth of scope.
B) cost efficiency.
C) communicability.
D) versatility.
E) objectivity.

F) C) and E)
G) A) and E)

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Which of the following is an example of the observation method of collecting primary data?


A) Administering a questionnaire to shoppers in a supermarket.
B) Recording the amount of time a shopper stops in front of a point-of-purchase display.
C) Asking shoppers which brand they noticed first in a shelf display.
D) Conducting a telephone survey to determine which brands of detergent are purchased by mothers with young children.
E) Using a tape recorder to gather shopper impressions of a new store layout design.

F) A) and E)
G) A) and D)

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