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Distributive bargaining is basically a competition over who is going to get the most of a ____________ ____________.

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The negotiator's basic strategy is to


A) get information about the opposition and its positions.
B) reach the final settlement as close to the other's resistance point as possible.
C) convince members of the other party to change their minds about their ability to achieve their own goals.
D) promote his or her own objectives as desirable, necessary, and inevitable.
E) All of the above.

F) B) and E)
G) A) and C)

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Channeling all communication through a ____________ ____________ reduces inadvertent revelation of information.

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A large majority of agreements in distributive bargaining are reached when the deadline is


A) near.
B) flexible.
C) past.
D) undefined.
E) None of the above.

F) A) and B)
G) D) and E)

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How can a negotiator abandon a committed position?

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Word the commitment so that the conditio...

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The ____________ ____________ is the point beyond which a person will not go and would rather break off negotiations.

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____________ ____________ reduces the likelihood of making verbal slips or presenting any clues that the other side could use to draw conclusions.

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Disruptive action tactics can cause


A) embarrassment.
B) increased costs.
C) anger.
D) escalation of conflict.
E) Disruptive action tactics can cause all of the above.

F) C) and D)
G) All of the above

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What is the disadvantage of letting the absence of further concessions convey the message of the final offer?

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The other party may not recognize at fir...

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Skilled negotiators may


A) suggest different forms of a potential settlement that are worth about the same to them.
B) recognize that not all issues are worth the same amount to both parties.
C) frequently save a final small concession for near the end of the negotiation to "sweeten" the deal.
D) make the last concession substantial to indicate that "this is the last offer".
E) Skilled negotiators may take all of the above actions.

F) A) and B)
G) A) and C)

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Negotiators who make threats


A) are perceived as more powerful than negotiators who do not use threats.
B) receive higher outcomes than negotiators who do not use threats.
C) are perceived as more cooperative in distributive negotiations.
D) should use detailed, complex statements of demands, conditions and consequences.
E) All of the above describe negotiators who make threats.

F) C) and D)
G) A) and D)

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Another way to strengthen a commitment is to ____________ with one or more allies.

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Most hardball tactics are designed to either ____________ the appearance of the bargaining position of the person using the tactic or to ____________ ____________ the appearance of the options available to the other party.

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enhance, d...

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When successive concessions get smaller, the most obvious message is that


A) the negotiator is reaching the fatigue point.
B) the resistance point is being reached.
C) the concession maker's position is weakening.
D) the negotiator has passed the resistance point.
E) None of the above.

F) A) and C)
G) C) and D)

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What are the strategies for responding to hardball tactics?

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ignore them, discuss them, respond in ki...

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Parties feel better about a settlement when negotiations involve a(n)


A) immediate settlement.
B) single round of concessions.
C) progression of concessions.
D) fait accompli.
E) All of the above.

F) B) and D)
G) A) and D)

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How can a negotiation that begins with a negative bargaining range be resolved?

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If one or both parties are per...

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____________ ____________ is a conflict situation wherein parties seek their own advantage through tactics including concealing information, attempting to mislead or using manipulative actions.

A) True
B) False

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Concession making


A) indicates an acknowledgment of the other party.
B) shows a movement toward the other's position.
C) implies a recognition of the legitimacy of the other party's position.
D) recognizes the other party's position.
E) All of the above are characteristics of concession making.

F) B) and D)
G) A) and E)

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What can happen when one or both parties do not think they got the best agreement possible?

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One party or the other may try...

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