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Exam 13: Communication Climate

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Question 1

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What is the primary goal of civil dialogue when conversing about a disagreement?

A) Criticizing the other person's perspective
B) Accommodating the other person's needs
C) Establishing a respectful communication climate
D) Solving a problem

E) None of the above
F) A) and B)

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Question 2

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In what way is a communication climate unlike the weather?

A) Communication climates affect most people exposed to them.
B) Communication climates can change over time.
C) A relationship can be overcast at one time and sunny at another.
D) People can change their communication climates.

E) A) and C)
F) B) and D)

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Question 3

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What kind of messages judge another person, usually in a negative way that lacks specifics?

The way you present your ideas makes all the difference in maintaining a positive climate while arguing a point.

Identify and define Gibb's categories of defense-provoking versus supportive behaviors.

Which attitude is disconfirming because it communicates a lack of concern for the welfare of another and implies that the other person isn't very important to you?

Describe the effects of confirming messages on children, students, and married couples, according to research on this topic.

Which of the following is an open question?

When you are taking your turn to speak in casual conversation, what should you keep in mind?

Although __________ involves politeness, it is more than that, featuring the ability to disagree without disrespect, seek common ground, listen past one's preconceptions, and teach others to do the same.

Staying aware means being hypervigilant and hypercritical.

Thinking of someone as a person rather than a number conveys which of Gibb's positions?

The interpretation of a message as confirming or disconfirming is objective.

Positive attributes such as organizational assimilation, communicative competence, and a willingness to confront others when wronged are associated with __________.

Problem orientation is consistent with which approach to problem solving?

Spontaneity means blurting out what you're thinking as soon as an idea comes to you.

"You're really foolish enough to believe that?" is a statement conveying which of Gibb's positions?

Blurters tend to be high in ____________.

Descriptive statements can be just as honest as their evaluative counterparts.

In marriage, a confirming climate is the best predictor of marital satisfaction.