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verified
Multiple Choice
A) effective capacity is less than design capacity.
B) effective capacity is greater than design capacity.
C) effective capacity equals design capacity.
D) utilization and efficiency are equal in value.
E) utilization is normally greater than efficiency.
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verified
Essay
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verified
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Multiple Choice
A) process time of the bottleneck.
B) sum of all workstation times.
C) shortest workstation time.
D) mean workstation time.
E) median workstation time.
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verified
True/False
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verified
Multiple Choice
A) appointments
B) reservations
C) changes in staffing levels
D) first-come, first served service rule
E) "early bird" specials in restaurants
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verified
Essay
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verified
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Essay
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Multiple Choice
A) $90,000 dollars.
B) 90,000 units.
C) $15,000 dollars.
D) 15,000 units.
E) cannot be calculated from the information provided.
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verified
Multiple Choice
A) inexpensive rates for weekend phone calls
B) appointments
C) reservations
D) first-come, first-served
E) self-serve
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verified
True/False
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verified
Essay
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verified
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Multiple Choice
A) revenues increase in direct proportion to the volume of production, while costs increase at a decreasing rate as production volume increases.
B) variable costs and revenues increase in direct proportion to the volume of production.
C) both costs and revenues are made up of fixed and variable portions.
D) costs increase in direct proportion to the volume of production, while revenues increase at a decreasing rate as production volume increases because of the need to give quantity discounts.
E) All of the above are assumptions in the basic break-even model.
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Multiple Choice
A) the results are estimates, not exact values.
B) the firm must allocate some fixed cost to each of the products.
C) each product has its own break-even point.
D) the break-even point depends upon the proportion of sales generated by each of the products.
E) the results are never accurate.
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Short Answer
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Essay
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Multiple Choice
A) 79.2%; 90.5%
B) 90.5%; 79.2%
C) 87.5%; 950 employees
D) 950 employees; 1050 employees
E) 110.5%; 114.3%
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